Terms and Condition

 

Terms and Conditions

Effective Date: 28 August 2025

Welcome to Pehli Patti. By accessing our website pehlipatti.shop and purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

  1. Pehli Patti sells nursery plants, seeds, and gardening products through this website.

  2. By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a contract.

  3. We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

2. Product Information

  1. We make every effort to display product details accurately, including images, descriptions, and pricing.

  2. Actual plant size, color, or appearance may slightly vary due to natural growth and seasonal factors.

  3. All prices are in INR and inclusive of applicable taxes unless stated otherwise.

3. Orders and Payment

  1. Orders can be placed online through our website using available payment methods.

  2. Payment must be completed before order confirmation.

  3. Pehli Patti reserves the right to cancel or refuse any order for any reason, including product unavailability or pricing errors.

4. Delivery and Shipping

  1. Delivery timelines depend on the selected shipping method and location.

  2. We are not responsible for delays caused by the courier service or unforeseen circumstances.

  3. Customers must provide accurate delivery information; Pehli Patti is not liable for failed delivery due to incorrect addresses.

5. Returns and Refunds

  1. We offer a 7-day return window from the date of delivery.

  2. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by the receipt or proof of purchase.

  3. Perishable items (plants, seeds) may be eligible for return only if they arrive damaged or defective.

  4. To initiate a return, contact contact@pehlipatti.shop. Unauthorized returns will not be accepted.

  5. Refunds will be processed after the returned items are inspected.

6. Customer Responsibilities

  1. Customers must handle live plants carefully and follow care instructions provided.

  2. Any damage or loss caused by improper handling after delivery is the responsibility of the customer.

7. Intellectual Property

  1. All content on this website, including text, images, logos, and branding, is the property of Pehli Patti.

  2. Unauthorized use of website content is strictly prohibited.

8. Limitation of Liability

  1. Pehli Patti is not liable for indirect, incidental, or consequential damages arising from the use of the website or products.

  2. Our liability for any claim will not exceed the value of the purchased product.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of Bengaluru courts.

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